The University of California Police Department conducts itself according to the following core values:
Accountability: Holding ourselves responsible for our behavior and performance.
Respect: Safeguarding the rights, differences and dignity of all.
Integrity: Consistently conducting ourselves according to high standards of behavior.
Service: Ensuring the well being of our community by proactively meeting its needs.
Excellence: Striving to achieve the highest levels of professional performance.
A relationship of trust and confidence between members of the University of California Police and the community we serve is essential to effective law enforcement. Law enforcement officers must be free to exercise their best judgment and to initiate law enforcement action in a reasonable, lawful and impartial manner, without fear of reprisal. Likewise, officers have a special obligation to respect the rights of all persons.
The University of California Police Department acknowledges its responsibility to establish a system of complaint and disciplinary procedures which not only subject the officer to corrective action when he/she conducts himself/herself improperly, but also will protect him/her from unwarranted criticism when he/she discharges his/her duties properly. It is the purpose of these procedures to provide a prompt, equitable, open and expeditious disposition of complaints regarding the conduct of members of the Department.
To this end, the University of California Police Department welcomes from members of the community constructive criticism of the Department and complaints against its members or procedures.
We also appreciate and welcome commendations and other comments from members of the public. To ensure excellent service is recognized and modeled, it is important for us to hear about our community’s experiences.
Commendations
Please use our commendation form to submit a commendation online. A commendation can also be submitted to the UCOP EthicsPoint hotline.
Complaints
How do I make a complaint?
Please fill out our complaint form and return it in person or by mail. The Police Station is located at 601 Westwood Plaza, Los Angeles, CA 90095.
A complaint can also be submitted online to the UCOP EthicsPoint hotline.
Must a complaint be made in person?
An initial complaint may be made by telephone, mail, or online; however, you may be asked to complete and sign a written form, as well as be interviewed by an investigator.
Are there any restrictions on making a complaint?
A complaint should be made as soon after the incident as practical.
Will my complaint be investigated?
Each complaint is read and assigned by the Chief of Police or his/her designee to be completely and thoroughly investigated by a UCLA police supervisor.
Will action be taken against the officer?
If an officer’s actions have violated departmental rules or regulations, or other policies or laws, appropriate action will be taken.
Where can I get data about complaints made against UCLA Police Department personnel?
Listed below are the complaints received from the public since 2016 and their dispositions.
Definitions:
• Affiliated: UCLA Student, Staff, or Faculty
• Non-Affiliated: All other individuals
• Unfounded: When the investigation discloses that the alleged act(s) did not occur or did not involve Department personnel. Complaints which are determined to be frivolous will fall within the classification of unfounded.
• Exonerated: When the investigation discloses that the alleged act occurred, but that the act was justified, lawful and/or proper.
• Not Sustained: When the investigation discloses that there is insufficient evidence to sustain the complaint or fully exonerate the employee.
• Sustained: When the investigation discloses sufficient evidence to establish that the act occurred and that it constituted misconduct.
The Complaint Types are determined based on the UCLA Police Department’s Standards of Conduct.
Complainant
Complaint Type
Year
Disposition
Non-Affiliate
Discourteous
2023
UNFOUNDED
Non-Affiliate
Discourteous
2023
UNFOUNDED
Non-Affiliate
Discourteous
2023
UNFOUNDED
Non-Affiliate
Discourteous
2023
UNFOUNDED
Non-Affiliate
Unlawful conduct (theft, force)
2022
UNFOUNDED
Non-Affiliate
Discourteous
2022
SUSTAINED
Non-Affiliate
Rude and unprofessional conduct
2022
SUSTAINED
Non-Affiliate
Rude and unprofessional conduct
2022
SUSTAINED
Non-Affiliate
Theft of U.S. Currency ($800.00)
2022
UNFOUNDED
Affiliated
Discriminatory Treatment
2022
UNFOUNDED
Non-Affiliated
Exceeding lawful peace officer powers
2021
UNFOUNDED
Affiliated
Improper remarks
2021
NOT SUSTAINED
Affiliated
Unsafe driving
2021
SUSTAINED
Non-Affiliated
Discourteous behavior
2021
UNFOUNDED
Affiliated
Improper remarks
2021
SUSTAINED
Non-Affiliated
Improper conduct
2021
WITHDRAWN
Affiliated
Improper driving
2021
SUSTAINED
Non-Affiliated
Discourteous behavior/Discrimination
Exceeding lawful authority
Damage to vehicle
2020
NOT SUSTAINED/UNFOUNDED
UNFOUNDED
UNFOUNDED
Non-Affiliated
Discourteous behavior
2020
NOT SUSTAINED
Non-Affiliated
Mishandling of personal property
Discrimination
Excessive force
2020
UNFOUNDED
UNFOUNDED
UNFOUNDED
Affiliated
Discourteous behavior
Failed to complete complaint documentation
2020
NOT SUSTAINED
NOT SUSTAINED
Non-Affiliated
Discourteous behavior
2020
UNFOUNDED
Non-Affiliated
Discrimination
Exceeding lawful authority
2020
NOT SUSTAINED
UNFOUNDED
Affiliated
Discourteous behavior
2019
NOT SUSTAINED
Affiliated
Discourteous behavior
2019
UNFOUNDED
Non-Affiliated
Harassment/Threatening
2018
UNFOUNDED
Non-Affiliated
Excessive force
2018
UNFOUNDED
Non-Affiliated
Failed to take report
2018
SUSTAINED
Non-Affiliated
Failed to take proper action
2018
UNFOUNDED
Affiliated
Discourteous behavior
2018
NOT SUSTAINED
Non-Affiliated
Failed to take a report
2018
UNFOUNDED
Non-Affiliated
Exceeding lawful authority
2018
NOT SUSTAINED
Non-Affiliated
Discourteous behavior
Careless workmanship
2017
NOT SUSTAINED
SUSTAINED
Non-Affiliated
Failure to take action
2017
NOT SUSTAINED
Non-Affiliated
Excessive Force
Unlawful search
2017
UNFOUNDED
NOT SUSTAINED
Non-Affiliated
Discourteous/Rude conduct
2017
UNFOUNDED
Non-Affiliated
Harassment/Unreasonable behavior
2017
UNFOUNDED
Non-Affiliated
Dereliction of duty/Harassment
2017
UNFOUNDED
Non-Affiliated
Harassment
2017
UNFOUNDED
Non-Affiliated
Harassment
2017
UNFOUNDED
Non-Affiliated
Rude/Refusing to help
2017
UNFOUNDED
Affiliated
Profiling
Disrespect
2017
NOT SUSTAINED
UNFOUNDED
Affiliated
Discourteous behavior
Discrimination
2017
SUSTAINED
UNFOUNDED
Non-Affiliated
Exercised unlawful authority
Dishonesty
2017
NOT SUSTAINED
NOT SUSTAINED
Non Affiliated
Excessive force
2016
UNFOUNDED
Non-Affiliated
Racial profiling
2016
UNFOUNDED
Non-Affiliated
Excessive force
2016
NOT SUSTAINED
Affiliated
Improper conduct/Discrimination
2016
UNFOUNDED
Non-Affiliated
Excessive force/Improper conduct
2016
UNFOUNDED
Affiliated
Excessive force
2016
UNFOUNDED
Non-Affiliated
Improper remarks
2016
UNFOUNDED
Non-Affiliated
Improper remarks
2016
NOT SUSTAINED
Non-Affiliated
Excessive force
2016
UNFOUNDED
Non-Affiliated
Improper conduct
2016
UNFOUNDED
Affiliated
Theft under color of authority
2016
UNFOUNDED
You can also obtain data on Civilians’ Complaints Against Peace Officers at the State of California’s OpenJustice website.