An ERS telephone is a customized telecommunications device (call box) designed to be used by anyone in an emergency situation. It provides immediate access to the UCLA Police Department. All ERS call activations come into the UCLA Police Department’s Communications Center as a 9-1-1 call and will list the location of the call box from which the call originated. There are a number of different call box types on campus. The older ERS telephone station can be recognized by its bright blue hood. All parking structures have ERS call boxes in their stairwells and at numerous locations on each level of the parking structure. In and around the residence hall areas, call boxes have a tower-like look.
How do I use an ERS telephone?
Simply press the button labeled “PUSH TO TALK” and UCLA Police will be on the line immediately. Conversation can take place as far away as 30 feet from the unit. If you are unable to speak, tap the two-way speaker continuously and officers will be immediately dispatched to the location.
When should I use an ERS telephone?
Please use an ERS telephone ONLY in emergency conditions where immediate emergency service response is required (police, fire, paramedics), as all ERS calls are received into the police dispatch center via 9-1-1.
Where are ERS Telephones Located?
There are approximately 390 Emergency Reporting System stations located in parking areas, residence hall areas and various campus locations.
If you have questions about the accessibility of UCLA Blue Light Emergency Phones, please contact:
UCLA Center for Accessible Education (CAE)
📞 310-825-1501
